Your privacy questions answered
Your account details and personal information are deleted within 30 days of closure, where local law permits. Transaction records are retained for seven years for regulatory compliance. You can request immediate deletion of non-essential data by contacting our support team.
No. When you deposit, we pass your payment details securely to the payment processor—DANA, OVO, GoPay or QRIS—and do not store full card or wallet numbers. Only your transaction ID and deposit confirmation are saved on our system.
Yes. Open your account, go to Settings > Privacy > Download My Data, or email our support team. We'll send you a complete record of your name, email, phone, deposits, withdrawals, and any other information we hold within 14 days.
We use cookies to keep you logged in, remember your game preferences, and track page visits so we can improve the site. Essential cookies cannot be turned off; optional analytics cookies can be disabled in your privacy settings.
We do not sell or rent your personal information to any third party. We share only the transaction data necessary with DANA, OVO, GoPay, QRIS processors and our bank to complete deposits and withdrawals. No exceptions.
Contact our support team via live chat or email with the details you want to correct. We'll verify your identity and update your account within 48 hours. You can also edit your email and phone number directly in Settings.
Withdrawal records are kept for seven years to comply with payment regulations and settle disputes. Your account dashboard shows all withdrawal history. Earlier transactions are archived but can be retrieved by our support team if you open an inquiry.
